Legal Information

Please review our Privacy Policy and Terms & Conditions carefully.

Privacy Policy

Last Updated: January 1, 2025

At IVF Hospital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to connect with fertility clinics.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, age, location, and other contact details.
Health Information: Fertility history, treatment interests, and other health-related information you choose to share with us.
Technical Information: IP address, browser type, operating system, referring URLs, device information, and pages visited on our website.
Communications: Records of correspondence when you contact us via email, phone, or through our website forms.

2. How We Use Your Information

We use the information we collect for the following purposes:

To match you with appropriate fertility clinics based on your needs and preferences
To communicate with you about clinic options, appointments, and fertility resources
To provide personalized support throughout your fertility journey
To improve our website, services, and user experience
To comply with legal obligations and protect our legal rights
To send relevant educational content and updates (where you have consented)

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure servers. All health information is treated with the utmost confidentiality and is only shared with partner clinics when you explicitly consent.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. These help us analyze website traffic, customize content, and provide a better user experience. You can control cookies through your browser settings.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). The types of cookies we use include:

Essential Cookies: Necessary for the website to function properly
Analytical/Performance Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Enable enhanced functionality and personalization
Targeting Cookies: Used to deliver relevant content and track campaign performance

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain exceptions.
Objection: You can object to the processing of your personal information for certain purposes.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Withdraw Consent: Where we rely on consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. For users who have connected with clinics through our platform, we typically retain information for 5 years to ensure continuity of care, unless you request deletion.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed about our information practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

IVF Hospital

Email: privacy@ivfhospital.in

Phone: +91-800-000-0000

Terms and Conditions

Last Updated: January 1, 2025

Please read these Terms and Conditions carefully before using our website or services. These Terms govern your access to and use of our website and services.

1. Agreement to Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms, you may not access or use our website or services.

2. Intellectual Property Rights

Unless otherwise indicated, our website and all content and other materials therein, including, without limitation, the IVF Hospital logo, and all designs, text, graphics, pictures, information, data, software, and files (collectively, "Content") are the proprietary property of IVF Hospital or our licensors or users, as applicable.

The IVF Hospital name and logo, and all related names, logos, product and service names, designs, and slogans are trademarks of IVF Hospital or its affiliates or licensors. You may not use such marks without our prior written permission.

3. User Responsibilities

When using our website, you agree to:

Provide accurate, current, and complete information when submitting inquiries or applications
Maintain the confidentiality of any login credentials
Notify us immediately of any unauthorized use of your account
Use the website only for lawful purposes and in accordance with these Terms

You agree not to:

Use the website in any way that violates any applicable law or regulation
Engage in any conduct that restricts or inhibits anyone's use of the website
Attempt to interfere with the proper working of the website
Use any device, software, or routine that interferes with the proper working of the website
Introduce any viruses, Trojan horses, worms, or other material that is malicious or technologically harmful

4. Medical Disclaimer

IVF Hospital is a platform that connects individuals with fertility clinics and provides educational resources. We are not a medical provider and do not offer medical advice, diagnosis, or treatment. The information provided on our website is for informational purposes only and is not a substitute for professional medical advice.

You should always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our website.

The inclusion of any clinic or medical professional on our platform does not imply recommendation or endorsement by IVF Hospital. We do not guarantee the quality of services provided by any clinic or medical professional listed on our platform. You are responsible for verifying the credentials and suitability of any healthcare provider.

5. Limitation of Liability

To the fullest extent permitted by law, in no event shall IVF Hospital, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, or loss of data.

6. Disclaimer of Warranties

Your use of the website and its content is at your own risk. The website and its content are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Neither IVF Hospital nor any person associated with IVF Hospital makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the website.

7. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the website shall be instituted exclusively in the courts of Mumbai, India.

8. Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: